Some things to note as you integrate with our system
Non-Amazon Orders:
Rye does not track orders post-purchase (other than Amazon). Rye’s API places orders on the store website acting on behalf of the end-user. If the end-user has provided an email and/or phone number, they will directly receive tracking information.
Amazon Orders:
Since all Amazon orders are placed via Rye’s Amazon account, tracking information is provided via Webhooks. Please follow the webhooks documentation found here for webhooks setup and usage.
/api/v1/checkout_intent/{id}
endpoint every 10 seconds for updates to avoid overloading our system while keeping your system in sync.