Due to Rye requiring Amazon Business accounts be connected to Rye via Amazon’s app marketplace, this mutation has been deprecated and will be removed in the future. Cancellations can be handled via your Amazon Business account. See our Connecting your Amazon Business account on how to connect your Amazon Business account to Rye

​
Arguments

​
input
CancelOrderInput!
required

The input object contains the orderId.

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Returns

​
CancelOrderResponse.*
CancelOrderResponse!

Any requested field from the CancelOrderResponse object.

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Example - request

Query arguments
{
  "input": {
    "orderId": "orderId-123-456-789"
  }
}
GraphQL
mutation ($input: CancelOrderInput!) {
  cancelOrder(input:$input){
    result {
      ... on CancelAmazonOrderResult { items { amazonOrderId, status, failReason } }
      ... on CancelShopifyOrderResult { status }
    }
    error {
      message
      code
    }
  }
}

Calling the endpoint initiates a cancellation attempt. Response below is an example response for an amazon order

​
Example - response

Response
{
  "data": {
    "cancelOrder": {
      "result": {
        "items": [
          {
            "amazonOrderId": "111-9474033-3741041",
            "status": "CANCEL_PROCESSING",
            "failReason": null
          }
        ]
      },
      "error": null
    }
  }
}

​
Errors

If a cancellation request has a status CANCEL_FAILED the payload would look like below:

Response
{
  "data": {
    "cancelOrder": {
      "result": {
        "items": [
          {
            "amazonOrderId": "111-9474033-3741041",
            "status": "CANCEL_FAILED",
            "failReason": "Error attempting to request cancellation"
          }
        ]
      },
      "error": null
    }
  }
}

The error field will display errors not related to actual status of a cancellation request.

Response
{
  "data": {
    "cancelOrder": {
      "result": [],
      "error": {
        "message": "There was a problem cancelling this order. Contact Rye to cancel the order manually.",
        "code": "REQUEST_MANUAL_CANCELLATION"
      },
    }
  }
}

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